Fraktpolicy
Lost or Damaged Packages
- Lost or Stolen Packages: Fias Beauty Crew is not responsible for lost or stolen packages once they have been marked as delivered. We recommend checking with your local postal service for assistance.
- Damaged Packages: If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged items, and we will be happy to assist you.
International Shipping Duties & Taxes
- International orders may be subject to customs duties, taxes, and fees that are imposed by the destination country.
- These additional charges are the responsibility of the customer.
- Please check with your country’s customs office for more details on these fees before placing your order.
Address Issues
- Please ensure that your shipping address is correct at the time of checkout. Fias Beauty Crew is not responsible for any lost or delayed packages due to incorrect or incomplete addresses provided by customers.
- If you realize there is an error in your shipping address, please contact us immediately at [Insert contact email/phone number] to make corrections.
Return & Exchange Policy
- For more information on returns and exchanges, please refer to our Return Policy page.
Questions?
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team at [Insert customer service email] or call us at [Insert phone number].
Thank you for shopping at Fias Beauty Crew!